Shipping policy

Shipping Information

At NaturVibes, our goal is to offer you the best shipping options – no matter where you live. Every day, we deliver to hundreds of customers worldwide and guarantee you the highest level of reliability.

Processing Time

Before your package is shipped, we need 1–2 business days for:

  • Order confirmation & approval
  • Quality check
  • Packaging

For personalized products, processing may take a bit longer (1–2 additional days).

Delivery Times

Once your package has been picked up by our shipping center, the following delivery times apply (excluding customs delays):

Germany, Austria, Switzerland

  • Germany (EUR €): 6–10 business days
  • Austria (EUR €): 6–10 business days
  • Switzerland (CHF): 6–10 business days*

Other Countries

  • Australia (AUD $): 5–10 business days
  • Belgium (EUR €): 6–10 business days
  • Bulgaria (EUR €): 6–10 business days
  • Denmark (EUR €): 6–10 business days
  • Finland (EUR €): 6–10 business days
  • France (EUR €): 6–10 business days
  • Greece (EUR €): 8–12 business days
  • Ireland (EUR €): 6–10 business days
  • Italy (EUR €): 6–10 business days
  • Canada (CAD $): 8–15 business days
  • Croatia (EUR €): 6–10 business days
  • Latvia (EUR €): 6–10 business days
  • New Zealand (NZD $): 6–10 business days
  • Netherlands (EUR €): 6–10 business days
  • Poland (EUR €): 6–10 business days
  • Portugal (EUR €): 6–10 business days
  • Romania (EUR €): 6–10 business days
  • Spain (EUR €): 6–10 business days
  • Czech Republic (EUR €): 6–10 business days
  • Hungary (EUR €): 6–10 business days
  • USA (USD $): 6–12 business days
  • United Kingdom (GBP £): 6–10 business days

*Note: Swiss customs may occasionally hold shipments for several days. In rare cases, this can extend delivery times.

Shipping Costs

  • Germany, Austria: €4.95 – free from €39
  • Switzerland: CHF 5.95 – free from CHF 49
  • Netherlands: €5.95 – free from €45
  • Belgium, Bulgaria, France, Italy, Latvia, Poland, Portugal, Spain, Czech Republic, Hungary: €5.95 – free from €45
  • Denmark, Finland, Greece, Ireland, Croatia, Romania: €6.95 – free from €49
  • United Kingdom: £4.95 – free from £39
  • USA: $5.95 – free from $45
  • Canada: CAD $4.95 – free from CAD $39
  • Australia: AUD $8.95 – free from AUD $65
  • New Zealand: NZD $7.95 – free from NZD $59

Shipping Insurance

You can optionally add shipping insurance at checkout. This protects your package against loss, theft, or damage during shipping. If your package is lost or arrives damaged despite carrier confirmation of shipment, you'll receive a free replacement or a full refund from us.

The price is automatically shown to you in your local currency in the cart.

Order Tracking

Once your package has shipped, you'll receive an email with a tracking number. You can check the status anytime here: 👉 Track Order

In rare cases, shipments may be sent in partial deliveries for logistical reasons.